Tariff FAQs

Why are we introducing a tariff surcharge? 

Tariffs on human hair extensions have evolved over the past few months due to ongoing U.S. trade policy updates, resulting in significant higher costs across the human hair industry:

  • March 2, 2025: A 20% tariff was introduced.
  • April 9, 2025: Tariffs were increased to 145%.
  • May 12, 2025: A temporary 30% tariff adjustment went into effect for a 90-day period.

These ongoing changes have led to substantial cost increases across the category. To help offset a portion of this impact, we’ve applied a 10% tariff surcharge. While this doesn’t fully cover the added costs, we continue to absorb the majority to minimize disruption to your business and maintain the product quality and consistency you expect.
What is a Tariff? 

A tariff is a government-imposed tax on imported goods. It increases the cost of bringing products into the country. These costs are paid by the importing business — not the country of origin — and directly impact our industry.
How are we maintaining quality during this time?

Our commitment to premium quality remains unchanged.  We continue to deliver ethically sourced, 100% Remy human  & synthetic hair, held to the highest standards in sourcing, manufacturing, and quality control.
What should I do if my favorite color or shade is out of stock?

We are here to help. Our specialized customer service team can recommend alternative products with the same quality and color match to keep your experience seamless.

Zala Hair

support@zalacliphairextensions.com.au.
Why is your tariff surcharge still active now that tariffs are paused? 

While the tariffs are now 30% for the next 90 days, this is still a 30% increase. We are absorbing as much of this increase as we can during this ongoing and ever-evolving situation and the surcharge allows us to continue to deliver and maintain the highest product quality you deserve. 
What are we doing to mitigate tariffs?

Our team of sourcing and manufacturing experts are partnering closely with our overseas vendors to maximize efficiency and productivity across the supply chain. We are absorbing as much of the financial impact of the tariffs as possible. While we will need to introduce a 10% tariff surcharge, our goal is to mitigate the effect on our customers.
Is the Tariff Surcharge permanent?

We understand that the tariff environment is ever evolving. We are closely monitoring updates and will continue to evaluate and adapt our approach as new information is available.