ZALA HAIR AMBASSADOR PROGRAM TERMS & CONDITIONS
Zala Hair is pleased to extend you (“Ambassador”) an offer to perform promotional activities on behalf of Zala Hair. We want you, as an Ambassador, to share the benefits of Zala Hair Extensions (“Product”) with your community.
Please find the terms and conditions(“T&Cs”) of this Ambassador Agreement below. These T&Cs are a legal agreement between Zala Hair and Ambassador. By signing up to be an ambassador in the Zala Hair Ambassador Program ("Program") Ambassador agrees to be bound by the following T&Cs. Please ensure that you read them carefully before signing up.
HAIR ALLOWANCE
Ambassador shall receive one selection of hair extensions (maximum value of $500) twice per year, and no more frequently than every (6) months.
For inquiries regarding hair color, Ambassador should reach out to Zala Hair, via email at influencers@zala.au.
AMBASSADOR DELIVERABLES
Ambassador is required to post one piece of unique, original content, on their social media platform(s) on a monthly basis promoting Zala Hair (hereinafter “Content”)
Content includes: Instagram Feed Post, Instagram Reel, Instagram Story, YouTube video, or TikTok feed post.
Ambassador shall only promote Zala Hair Extensions products in a positive and honest manner and shall not make any false or misleading claims about the Zala products.
Ambassador must tag @zala_hair_extensions if promoting content on Instagram or TikTok and must tag @ZalacliphairextensionsAu if promoting on YouTube.
Post must include the following wording to describe the discount code offer: $20 off orders over $90 (U.S. dollars).
Posts must be original to the influencer and never comprise screenshots borrowed or repurposed from other creators or profiles.
Ambassador shall not engage in any practices that could harm the reputation or goodwill of Zala Hair Extensions or the Zala products.
Ambassador shall comply with all applicable laws and regulations related to their promotional activities.
If Ambassador is unable to complete content, they may contact the Zala Ambassador Manager via email at influencers@zala.au for assistance and provide an explanation. Failure to satisfy any Deliverables requirements hereunder or failure to post Content in any single month in any six-month period will result in Ambassador’s forfeiture of the hair allowance for that six-month period.
If the Ambassador repeatedly fails to satisfy any Deliverables requirements hereunder, the Ambassador’s participation in the Zala Ambassador Program shall terminate and Zala Hair shall have no obligation to provide any Hair Allowance.
EARNED COMMISSION
Ambassador shall earn a base commission of 5% when their unique discount code or referral link is used by customers to redeem $20 off orders of $90 USD or more.
Once the Ambassador generates over $5,000 USD in net annual sales, the Ambassador shall earn 7% commission when their unique discount code or referral link is used by customers to redeem $20 off orders of $90 USD or more.
Once the Ambassador generates over $10,000 USD in net annual sales, the Ambassador shall earn 10% commission when their unique discount code or referral link is used by customers to redeem $20 off orders of $90 USD or more.
If Ambassador achieves a higher tiered commission rate and thereafter does not generate sales for 6 months following such achievement, the Ambassador shall revert to the lowest commission rate under these T&Cs.
Ambassador is not permitted to submit their unique code(s) to discount code or code-hunt sites. A breach of this requirement shall result in Ambassador being excluded from the Ambassador Program and shall result in Ambassador’s forfeiture of any further commission payments under these T&Cs. It is Ambassador’s responsibility to ensure their code is not leaked.
USAGE
Zala Hair has the right to use all Ambassador content in promotional material. Ambassador irrevocably grants Zala Hair a license to use the Content (in whole or in part) in all media, worldwide for commercial promotion and distribution of Zala product for as long as Zala Hair or its assignees promote and sell the Zala Hair product.
DEFINITIONS
MISCELLANEOUS
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3. Ambassador account
In order to enter the Zala Hair Ambassador network (provided by Aspire), the Ambassador shall create a log-in and password. With this account the Ambassador may track and view sales, and receive commission payments.
Ambassador must provide full legal name, valid address, e-mail address and any other information requested in order to create an Ambassador account.
Ambassador must provide a valid PayPal address information upon registration to receive commission payments.
Ambassador shall not use the account or the Program for any illegal or unauthorized purpose.
Violation of these T&Cs may result in termination or suspension of your participation in the Program and forfeiture of any commission.
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2. Modification of Zala Hair Ambassador Program T&Cs
Zala Hair reserves the right to terminate the Program or modify or otherwise change the T&Cs at any time, with or without notice. It is Ambassador’s responsibility to stay updated regarding the T&Cs as Zala Hair may change terms without notice from time to time. If Ambassador does not accept any modification, the Ambassador may cease participating in the Program.
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4. Legitimate methods of advertising
Ambassador is permitted to use links, discount codes, any related banners, or text advertisements provided by Zala Hair in connection with the Program.
Ambassador shall not promote any discounts or similar promotions, such as coupon codes provided in customer newsletters, codes provided to other ambassadors, any promotional codes, or codes received from any source other than Zala Hair specifically for use in connection with the Program.
The promotion under the Program shall include the offer, discount code, link provided by Zala Hair Ambassador Program and expiration date.
Ambassador must delete and remove any invalid codes and banners.
Ambassador coupon codes and links shall not be published or promoted on third party websites such as coupon databases.
Ambassador shall publish and promote their coupon code and link only on their personal social media platforms, and Ambassador shall not share this information on any Zala Hair social pages.
Ambassador shall not use Zala Hair’s trademark or your Ambassador link on any paid advertising channels.
Any sales that have been generated through improper promotion, will result in loss of Ambassador’s commission and exclusion from participation in the Program.
Zala Hair reserves the right to take legal action against any Ambassador that commits fraud, breaches these T&Cs, or violates any law or regulation.
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5. Third-party Intellectual Property
Ambassador is responsible for ensuring that product descriptions and images do not infringe or violate any third-party rights, and comply with all applicable copyright, trademark, data protection, and privacy laws and regulations. Zala Hair is not responsible for Ambassador’s unauthorized use of another party’s copyrights, materials, images, photographs, names, likeness, trademarks or anything similar thereto.
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6. Commission Payments
6.1. Ambassador shall receive a commission for sending authorized sales via links and codes provided by Zala Hair Ambassador Program.
6.2. The commission is calculated based on net sales of Zala Hair product associated with Ambassador’s unique discount code or Ambassador’s link. For purposes of this Agreement, “Net Sales” is defined as revenue generated by Ambassador, excluding any sales returns, discounts and allowances.
6.3. Payout rates may change from time to time, and they can be viewed by logging into Ambassador’s account.
6.4. It is Ambassador’s responsibility to determine if the payout for the link provided has been discontinued.
6.5. Commission is paid only on links that can be tracked and reported by Zala Hair Ambassador Program systems. In order for systems to track the referral, the customer must have cookies enabled. As a result, Commission is not earned or paid on sales made to a customer who does not have cookies enabled.
6.6. Refunded payments to customers are not included in the calculation of Commission.
6.7. Payments may be revoked in the instance that a code is leaked on third party websites. It is Ambassador’s responsibility to ensure their code is not leaked.
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The License
7.1. Zala Hair grants to the ambassador a non-exclusive, non-transferable, revocable right to access Zala Hair site though the link in accordance with these T&Cs and in connection with the promotional materials provided and authorized by Zala Hair.
7.2. Zala Hair may use content created by Ambassador and on Zala Hair social media platforms, websites, and advertisements.
7.3. Ambassador shall not modify or change any materials provided by Zala Hair in any way.
7.4. Both parties agree not to use other's materials in any manner that is misleading, disparaging or in any way portrays the party in a negative light.
7.5. Any inappropriate use of the promotional material may be cause for immediate termination of the agreement.
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8. Liability
Zala Hair will not be liable to Ambassador for any defects in the service, interruptions in the accessibility to the service, loss of data on the information handling system or viruses, loss of profits, loss caused by any third party deleting, removing, deactivating or tampering with the Ambassador tracking service or other consequential loss whether or not arising from neglect.
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9. Termination
The term of the agreement starts upon Zala Hair’s acceptance of Ambassador’s Program application and can be terminated by either party with or without cause and at any time. Upon the termination of the parties relationship or the Program, Ambassador will remove all links to the Zala Hair website, as well as all banners and graphic images provided under the program.
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12. Confidentiality
Zala Hair Ambassadors are not permitted to disclose any information publicly regarding Zala Hair products, launches, or campaigns prior to the same being announced by Zala Hair.
PRIVACY POLICY
We highly value our customers and their privacy. Our privacy policy is to respect and protect the privacy of our customers. You may find a copy of our Privacy Policy and Cookies Policy at https://www.iubenda.com/privacy-policy/22446351 and https://www.iubenda.com/privacy-policy/22446351/cookie-policy. We update our Pricy and Cookies Policies from time to time. We recommend that you regularly check these policies to ensure that you have read the most recent version.
You are solely responsible for any User Content that you submit. You are legally liable for the User Content that you submit including, for example, material protected by copyright, trademark, patent or trade secret law or other proprietary rights laws without permission of the author or owner or subject featured in such submission, or defamatory comments.